Frequently Asked Questions
Find answers to common questions about our helmets and protective gear.
All our helmets meet or exceed DOT, ECE, and SNELL safety standards, ensuring maximum protection for riders worldwide.
Measure the circumference of your head just above your eyebrows and refer to our size chart. A properly fitted helmet should feel snug but comfortable without pressure points.
We offer a 30-day return policy for unworn helmets in original packaging. Please contact our customer service team to initiate a return.
Yes, we ship worldwide from Hong Kong. Shipping costs and delivery times vary by destination. Check our shipping page for details.
Clean the exterior with mild soap and water. Remove and wash the liner regularly. Store in a cool, dry place away from direct sunlight.
Replace your helmet after any significant impact, every 5 years of regular use, or if you notice any damage to the shell or liner.
We offer full-face, modular, and open-face helmets designed for different riding styles and preferences. Each type provides varying levels of protection and ventilation.
Many of our helmets are compatible with aftermarket visors, communication systems, and other accessories. Contact us for specific customization options.
Shipping times vary by location. Typically, Hong Kong orders arrive within 2-3 business days, while international orders take 7-14 business days depending on customs clearance.
Yes, all our helmets come with a manufacturer's warranty covering defects in materials and workmanship. Warranty periods vary by model, typically ranging from 1-3 years.
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